Questions, answered

Starlink is a satellite internet service operated by SpaceX. It delivers connectivity using a constellation of satellites in low Earth orbit, which allows service in locations where traditional wired infrastructure may be limited or unavailable.

No. This website is operated by an authorized Starlink partner serving customers in Pakistan. Starlink itself is a service of SpaceX. We assist with enquiries, ordering guidance, hardware and local support — we do not own or operate the satellite network.

We handle local enquiries, help you understand which service and hardware fits your situation, assist with ordering and installation, and provide local, in-country customer support in your time zone and language.

Residential service is intended for use at a single fixed address such as a home. Hardware is installed at that address with a clear view of the sky.

Typical household use includes browsing, streaming, video calls, remote work, online learning and gaming. Actual experience depends on your location, network conditions and the service plan in effect.

Roam is intended for portable use away from a fixed address — for example travel, temporary work sites and mobile setups, subject to the terms and supported regions of the service.

In-motion use depends on the specific hardware, service plan and the terms that apply. Contact us and we will confirm what is supported for your use case.

Businesses commonly use satellite connectivity for remote sites, field operations, multi-site deployments and as a backup link where the primary connection is unreliable. Talk to our business team and we will assess your requirement.

Yes — we handle multi-site and volume enquiries. Share your locations and requirements and we will respond with the options available to you.

Starlink Standard is intended for fixed installations such as homes and offices. Starlink Mini is a compact, portable kit. Which one fits depends on where and how you plan to use the service — we can advise.

We publish only specifications confirmed by official Starlink material. For the complete, current specification sheet for a specific kit, contact us and we will share the official information.

Yes. The terminal needs an unobstructed view of the sky. Trees, buildings, walls and other obstructions in the field of view can interrupt the connection.

The kit is designed for straightforward self-installation. If you would prefer assistance, we offer installation support — contact us for scope and availability in your area.

Availability varies by location and depends on service and regulatory status. Submit an availability request with your city and area and we will respond with the current position for your location.

Satellite connectivity is often used precisely where terrestrial infrastructure is limited. Submit your location and we will confirm what is possible.

Use the Get Started flow on this website. Choose your service and hardware, share your details, and an authorized partner representative will contact you regarding availability, pricing and next steps.

Timelines depend on hardware availability and your location. We will confirm expected timelines when we respond to your request.

We do not publish unconfirmed pricing. Contact us for current hardware and service pricing applicable to your location and plan.

Accepted payment methods are confirmed at the time of order. Our team will share the available options with your quotation.

Use the Support page, the contact form, WhatsApp, phone or email. Our local team responds during published business hours.

Check for obstructions in the terminal's view of the sky, confirm power and cabling are secure, and review the status shown in the Starlink app. If the issue persists, contact our support team.